Is it time to Move Your Business Communications to the Cloud?
One of the newest and fastest growing trends in telecommunications is called “Hosted”. From a technology stand point, it is about moving your business communications to the Cloud, but its also a change in the way you pay for your office phone system and unified communications solution, As opposed to making a capital investment for ownership, the hosted approach allows you to pay for the services on a monthly basis.
Cloud Advantage
When selecting a business phone system, one size doesn’t fit all. It’s about designing the right fit so you can focus on running your business, not worrying about your phone system.
The right fit is the one that gives you the tools to increase productivity and efficiency and help you grow your business profitably while improving client support. Many cloud phone systems out there were designed for the small-office/home-office market and lack true business functionality. Zultys hosted solutions are built upon over a decade of delivering powerful enterprise-class communications capabilities to small, medium and large organizations throughout the world.
Servers installed in our state-of-the-art data centers are fully redundant with failure protection and are supervised around the clock. This ensures the high availability and reliability that your business demands. This service continuity protects the lifeline of your business by keeping you connected.
Whether you have 10 employees or 10,000, have a single location or 100 branch offices, we have the system and the experience to help you communicate better.
Integration & Scalabilty : Seemly integration with Outlook, Salesforce, Netsuites, ACT, Sugar, Sage, Tessitura, and custom integration available. Scales up to 10,000 users.
Security: Dedicated VM Ware Server, HIPPA compliant data Center, encrypted connections, dedicated MPLS options, 100% US based.
Local Support : With TelComTec, you are supported locally by our certified team, and not just some voice on the phone. From system design, training your personnel, expansion, billing questions, and general ongoing support and maintenance, TelComTec is there 24/7.
User Options
| FEATURES | STANDARD USER | PREMIUM USER | CONTACT CENTER USER |
| Local Number Porting | • | • | • |
| Toll Free Number Porting | • | • | • |
| Operator Group | • | • | • |
| Hunt Group | • | • | • |
| ACD Group | • | • | • |
| Contact Center Call Group | • | ||
| Paging Group | • | • | • |
| Auto Attendant | • | • | • |
| Voice Mail | • | • | • |
| Voice Mail to Email | • | • | • |
| Call Forwarding | • | • | • |
| Call Attached Data | • | • | • |
| Advanced Call Routing | • | • | • |
| Call Queue | • | • | • |
| Quit Call Queue Options | • | • | • |
| Music on Hold | • | • | • |
| In-Queue Announcements | • | • | • |
| Customizable Call Distribution | • | • | • |
| Mobile Integration – Zultys Mobile for iPhone/Android | • | • | • |
| Conferencing – MXconference | • | • | |
| FAX | • | • | |
| Unified Communication Client – MXIE/ZAC | • | • | |
| Video Calling – MXvideo | • | • | |
| Outlook Integration | • | • | |
| Contact Center Agent Functionality | • | ||
| Contact Center Supervisor Functionality | • | ||
| Customizable Contact Center Reporting – MXreport – Contact Center Edition | • |